Error: The specified domain either does not exist or could not be contacted

I received an error trying to launch the Active Directory Users and Computers console on a Windows Small Business Server 2011.

I tried executing the command ‘netdom query fsmo‘ to identify whether the DC I logged in holds all the roles or not. I received the same error here as well, as shown below:


Upon checking the services, it was found that the Windows Time service was not started. However, attempting to start the service resulted in the below pop-up


As indicated in the notification, the Netlogon service was found to be Paused.


The issue was resolved after starting the Netlogon and Windows Time services in the Server .




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